Description of Services Provided
Adult Case Management services (persons age 18 and older) are based upon a recovery model of care defined as “an individualized process of transformation by which people move from lower to higher levels of fulfillment in areas of hope, satisfaction with social networks, control over life decisions, and level of symptom interference.” This service is strength-based wherein the abilities, skills and desires of the client are the primary determinants of the ACM activity. Case management includes assessing the client’s mental status, monitoring the client’s ability to function in the community, supporting the client in efforts to remain stable, planning treatment goals and future needs, linking the client to community resources, and/or outreach to determine the client’s status and needs. Think of the case manager as the hub of the wheel and the spokes of the wheel are the client’s needs for housing, benefits, job, school, legal access, medical care access, socialization opportunities and support.
Lead Case Manager: Amber Reilly